Relationship and Communication

A Confidential Disclosure Agreement (CDA), clear and inclusive of every aspect, will be signed at the beginning of the project.
People authorized to access to sensitive information will be restricted and clearly indicated.

Customers are warmly welcome to visit our facilities and/or audit our activities.

Progress reports on the project will be released timely, according to agreed frequencies.
The Final Technical Report will include, beside complete chemical issues, all the QC/QA documentation.
Any other document that may be required by regulatory authorities will be prepared on request.

The product quality specifications will be agreed with the customer based on initial knowledges; changes could be then agreed according to project results. The supply time and quantity will be agreed at the beginning and strictly respected.